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CORPORATE AND INSTITUTIONAL FAQS


We can help you find what you’re looking for. The links below will guide you to the best ways to contact us, help you find the product or service information you need, answer questions you may have about Wachovia, and more.

Residential General Servicing

What is the mailing address for Wachovia Residential Master Servicing (FedEx and regular)?

Who do I call regarding new loans to be added to my report?

Who do I call regarding assumptions?

What is the mailing address for Wachovia Residential Master Servicing (FedEx and regular)?

Universal Master Servicing, LLC
200 South Tryon St.
Suite 900
Charlotte, NC 28202

Who do I call regarding new loans to be added to my report?

Please call Joe Devine at (704) 632-1052, 8:30am to 5:30pm ET, Monday through Friday.

Who do I call regarding assumptions?

Please call Earl Martine at (704) 632-1066, 8:30am to 5:30pm ET, Monday through Friday.


Wachovia Securities is the trade name for the corporate and investment banking services of Wachovia Corporation and its subsidiaries, including Wachovia Capital Markets, LLC ("WCM"), member FINRA/SIPC.

Debt and equity underwriting, trading, research and sales, loan syndications agent services, and corporate finance and M&A advisory services are offered by WCM.

Mezzanine capital, private equity, municipal securities trading and sales, cash management, credit, international, leasing and risk management products and services are offered by various non-broker dealer subsidiaries of Wachovia Corporation.

Banking and financial services offered by Wachovia Bank, National Association and its affiliates. See specific product pages for details.